Refund Policy

No refunds

All payments made to NexaWorks are final. We do not offer refunds once a payment has been completed — no exceptions for change of mind, delayed internal review, or results you disagree with.

This is because our work is custom, expert-delivered digital service: the AI Visibility Audit, Account Risk Snapshot, Signal Stack Audit, Intelligence Blueprint, and Intelligence Pilot all begin immediately upon payment confirmation, and the effort cannot be recovered or resold.

Before you pay

To make sure the engagement is right for you before any money changes hands, we offer a free AI Visibility Snapshot and a pre-purchase discovery call. Please use them — and ask every question you have — before paying, because the payment cannot be reversed afterward.

Duplicate or erroneous charges

If you were charged twice for the same engagement due to a technical error on our side, write to hello@nexaworks.tech within 7 days with your payment receipt. Genuine duplicate charges will be corrected; this is not a refund of the engagement itself.

Chargebacks

Initiating a chargeback or payment dispute with your bank instead of contacting us first is a violation of these terms and will end the engagement immediately, with no deliverable owed.

Questions

If anything about scope, timeline, or deliverables is unclear before you pay, ask us first: hello@nexaworks.tech or +91 83569 54152.